au77 Frequently Asked Questions

Registering on au77 takes under two minutes. Go to the au77 Login page, select Register, enter your mobile number, choose a secure password, and confirm you are 21 or older. You will receive a one-time SMS verification code to activate the account. Once your number is verified you can deposit immediately using bKash, Nagad, or Rocket.

au77 requires one valid government-issued photo ID for KYC: a National Identity Card (NID), passport, or driving licence are all accepted. You also need to submit a clear selfie holding that document. KYC must be completed before your first withdrawal request is processed. Most verifications are approved within 24 hours, and the process keeps your account secure against fraud.

On the au77 Login page, tap Forgot Password and enter the mobile number linked to your account. An SMS reset code will arrive within a minute. Enter the code, set a new password, and log back in straight away. If you no longer have access to your registered number, email [email protected] with your account details and our team will verify your identity before restoring access.

No — au77 enforces a strict one-account-per-player policy. Duplicate accounts violate the Terms and Conditions and will result in all copies being permanently closed with balances forfeited. If you accidentally created a second account, contact [email protected] immediately so the team can merge or close it without penalty to you.

To close your au77 account permanently, email [email protected] with the subject Account Closure Request, including your registered mobile number and reason. Withdraw any remaining balance before submitting the request. Closure is irreversible, so if you simply need a break from gaming, consider using au77's temporary cooling-off or self-exclusion tools instead.

au77 accepts bKash, Nagad, Rocket, and Upay for instant deposits, covering the four most widely used mobile wallets in Bangladesh. Direct bank transfers from Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), and Sonali Bank are also supported. All deposits are processed in BDT and credited to your gaming wallet within minutes of confirmation.

bKash deposits on au77 are credited within 30 seconds in almost all cases. If your balance has not updated after 5 minutes, open your bKash app, check that the transaction completed successfully, and note the Transaction ID. Share that ID with our support team via live chat or email at [email protected] and we will manually credit your account within minutes.

The minimum deposit at au77 is ৳200 BDT, making the platform accessible to players with any budget. There is no upper limit on standard deposits, though very large single transfers may trigger an additional identity verification step as part of our fraud prevention procedures. All deposit amounts are displayed in BDT before you confirm.

The minimum withdrawal at au77 is ৳500 BDT. Withdrawals to bKash and Nagad are typically processed within 1 to 4 hours after KYC verification is complete. Bank transfer withdrawals may take up to 24 hours depending on the receiving bank. au77 charges no withdrawal fee, though your mobile wallet or bank may apply their own standard charges.

au77 charges zero fees on both deposits and withdrawals. The exact amount you deposit enters your account, and the exact amount you request to withdraw is sent to your wallet. Note that bKash, Nagad, and bank providers may apply their own transaction fees at their end — always check your mobile wallet's published fee schedule for the current rates.

au77 offers pre-match and live in-play cricket betting on BPL, IPL, T20 World Cup, bilateral Test and ODI series featuring the Bangladesh Tigers, and other international fixtures. Browse the cricket section, choose a match, select a market such as match winner, top run scorer, or total sixes, enter your BDT stake, and confirm. Live odds update ball by ball during in-play betting.

Yes — au77 is fully optimised for mobile browsers on Android and iOS with no app download required. Simply open au77.ws in Chrome or Safari, log in, and every feature including deposits, withdrawals, live casino, cricket betting, and account settings is available instantly through the browser.

All games on au77 use independently certified RNG (Random Number Generator) technology, ensuring that every spin, card draw, and outcome is statistically random and cannot be manipulated. Games from Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt are audited for RTP accuracy before going live. Players can trust that results at au77 are never pre-determined.

au77's live casino is powered by Evolution Gaming and Ezugi and features real dealers streaming from professional studios. Games available include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Dragon Tiger, and Andar Bahar. Stakes are placed in BDT and the on-screen interface lets you interact with the dealer in real time.

Aviator by Spribe is a crash game where a multiplier rises from 1x as a plane climbs across the screen. Before each round you place a BDT bet, then cash out any time before the plane flies away. Cashing out at 2x doubles your bet; missing the cashout loses your stake. au77 hosts Aviator with full BDT betting and instant cashout support.

au77 offers a welcome bonus on your first qualifying deposit. The exact percentage and maximum bonus amount are displayed on the promotions page at the time you sign up. To receive the bonus, make your first deposit via bKash, Nagad, or Rocket — it is credited to your account automatically. All welcome bonuses are subject to wagering requirements and an expiry period.

Each au77 bonus carries a wagering requirement — a rollover multiplier showing how many times you must bet the bonus amount before winnings become withdrawable. The specific multiplier for each offer is listed in its terms. As a general guide, slot games count 100% toward completing the rollover while live casino table games typically count at a lower rate. Always read bonus terms before claiming.

Yes — every au77 bonus expires, typically within 7 to 30 days of being credited to your account. If the wagering requirement is not met before the expiry date, the bonus and any bonus -derived winnings are removed automatically. Check the expiry date for any active bonus inside your account dashboard. Setting a calendar reminder helps ensure you complete the rollover before time runs out.

Yes — once the rollover attached to a bonus is fully completed, all winnings generated from that bonus convert into real withdrawable funds. You can then request a withdrawal to your bKash, Nagad, Rocket, or bank account, subject to the standard minimum withdrawal of ৳500 BDT and completed KYC. Bonus credit itself cannot be withdrawn — only the winnings produced after clearing the wagering requirement.

au77 is a secure online gaming platform that protects all player data and financial transactions with SSL encryption. The platform uses RNG-certified games, enforces strict KYC procedures, and operates anti-fraud monitoring around the clock. au77 does not make claims about specific local licensing; players should satisfy themselves about the laws applicable in their own jurisdiction before participating.

The minimum age to register and play on au77 is 21 years old. Age is verified during the KYC process and any account found to belong to a player under 21 will be immediately closed with all funds returned. au77 strongly encourages guardians to use parental control software to prevent underage access to online gaming platforms.

au77 provides responsible gaming tools directly inside your account settings, including daily and weekly deposit limits, session time limits, cooling-off periods, and self-exclusion for up to 12 months. Log in, go to Account Settings, and select Responsible Gaming to apply any tool instantly. Limits take effect immediately and cannot be reduced until the cooling-off period ends. For urgent help, contact [email protected] at any time.